Exceeding Expectations at Laurel Health Care Company

Exceeding Expectations

At Laurel Health Care Company, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services on a daily basis. It also includes being a companion and treating each guest with the utmost dignity, respect and compassion.

The Laurel Way of Caring can be found in a warm smile, a kind word or a comforting touch. We are passionate about our mission and it is reflected in the letters we receive from former guests and family members.

"As a doctor, I was a treatment giver not a receiver.  Now, I am a receiver.  Each of us has been challenged by the staff with a physical exercise of benefit.  How much we accomplish with the patience and empathy and cheerful persistence of an "upbeat" staff.  Everyone has been helped, but more important everyone is inspired to achieve a functional goal, and everybody I observed did."

Dr. Ken

“Glenda (cook) you are the best.  Thank you for going the extra mile for our guests by making her potato soup (even though it wasn't on the menu).  She was very thankful.”

Janie

"Everybody at The Laurels of Carson City was great, group therapy was very fun! I belong to the Masons, the Masonic home is nice, but it was great to be able to stay so close to home in such a beautiful facility. I truly enjoyed my stay at The Laurels of Carson City, thank you."

James

“I am eternally grateful to the entire Laurels of Massillon staff and administration for the excellent care which they provided to my mother. I consider the nurses who care for  my mother daily as dear friends who understand her physical, mental and emotional needs so well and respond so rapidly.”

“Please accept my heartfelt thanks for the many ways in which your staff has helped my mother during the past couple of months.”

Bill

“I appreciate all of your care and efforts to putting me on the road to a good recovery. I would not have made it without all of the staff that cared. Thank you.”

Barbara

"The Laurels is a wonderful place. I have found a great family here. Everyone receives excellent care."

Guest

"Tribute to The Laurels! I think the reason my Mom lived so long with Alzheimer’s (17 years), was because of the compassion and care you gave her. THANK YOU LAURELS!”

Gary

“The staff at The Laurels of Blanchester is great at making me feel at home.  The nurses provide wonderful care and the therapy team is excellent with helping people get back on their feet.”

Karen

“To all the kind staff at The Laurels of Chatham: Thank you for all who cared for my mama during her four year stay at The Laurels. We appreciate all of you who cared so much for my mom and gave us an inviting, warm welcome when we came to visit her every Sunday.”